ISSA Group International | Khiljan Street | Fanar | +961 681 080      
FELDER woodworking machines

After sales servises

Our after sales department provides a range of solutions to add altruistic value to our customer's environments. We offer the following services nationwide:

- Troubleshooting - analyses and solutions by experts
- Remote Diagnostics - teleservice support that can significantly reduce downtime, cutting service costs and improving the efficiency of machines and systems
- Serial number tracking of machines with service history
- Software Upgrades - when applicable, to improve the performance of our products
- Computer backups to reduce downtime after disastrous incidents
- Repairs and overhauls of components
- Scheduled maintenance programs by factory trained technicians
- Preventative maintenance programs performed by trained technicians
- Glue Pot Service exchange program
- Additional discounts on maintenance contracts and spare parts ordered as a result of maintenance
- Targeted training and tutoring of machine operators